Terms and Conditions

Precision Matters

Our products are designed for specific applications and neither you nor your car are likely to be easily defined by a number. We encourage you to call and discuss your needs specific to your car; we are here 8AM to 5PM (Pacific time) weekdays and usually Saturday mornings.

Like most suppliers of small-market products, we strive to keep our shipping costs to the customer as low as possible; money spent with a shipper is money not spent on our products. Toward that end, we commonly use UPS and our volume is such that we were recently able to negotiate a greater discount rate. We do use US Postal Services where we do not need to visit a post office; small items which can go in a small flat-rate box or those which can go first-class in an envelope.

We accept returns without question for 30 days after purchase for un-used parts; if the return is a result of a Precision Matters mistake, shipping charges will be reversed. We do not accept returns on tools other than replacement for faulty items.

Our products are under constant development driven by customer feedback and are therefore made in relatively small runs to avoid stocking ‘obsolete’ parts. As a result, specification and pricing are subject to change without notice.

We offer discounts to resellers on resalable parts, favoring quantity purchases; please call for details and a price schedule. Most tools are not included in the program.

Please click on the Product pages for detailed information on our current offerings. Click on Contact to send us your feedback on new designs, or other comments.